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Soleluv
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Posts: 20
Registered: ‎09-05-2015
Location: CA
Views: 539
Message 1 of 3

Y70 battery is plugged in, not charging

At first, I use the conversation mode because I don`t use battery very often.

Today I find the battery is only 30% left while it should be 55-60%. Even I shut down this function, the battery still cannot charge.

I need to use the battery, but I can`t. A second time, Lenovo!

Sr Support Specialist
Posts: 8,350
Registered: ‎11-30-2015
Location: PH
Views: 524
Message 2 of 3

Re: Y70 battery is plugged in, not charging

HI Soleluv  , 

 

 

Greetings. 

 

If the problem is triggered by new Windows update or changes on configuration , you may try this steps:

 

Step 1

First try power drain. 

Turn off , unplug the charger , remove the battery and press down the power button for 20 seconds. 

Restart and check for charging . 

 

Step 2

Else proceed uninstall Microsoft ACPI Compliant control method from Device Manager .  

Then restart. (click on highlight for detail step)

 

Step 3

Uninstall Energy Management from Programs and Features similar to this and restart .

Check if charging and then Install new updated version of the Energy Manager from the support site under Power Management component for your Windows version. 

 

With Li-based batteries , chemicals can go disarray / not evenly distibuted for utilization be that any battery manufacturer  that supplies to your model. 

 

None the less  , if this would happen to you often and that you have tried all 3 steps . 

Please call in tech support to best assist you to get things resolved within it's warranty coverage . 

 

Update us how things go for you. 

 

 

Regards



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Soleluv
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Posts: 20
Registered: ‎09-05-2015
Location: CA
Views: 516
Message 3 of 3

Re: Y70 battery is plugged in, not charging

For my issue, Step 2 has solved it. Thx!

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