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20 Posts

09-06-2015

CA

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Y70 battery is plugged in, not charging

2016-01-29, 17:18 PM

At first, I use the conversation mode because I don`t use battery very often.

Today I find the battery is only 30% left while it should be 55-60%. Even I shut down this function, the battery still cannot charge.

I need to use the battery, but I can`t. A second time, Lenovo!

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10440 Posts

11-30-2015

PH

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Re: Y70 battery is plugged in, not charging

2016-01-29, 20:55 PM

HI Soleluv  , 

 

 

Greetings. 

 

If the problem is triggered by new Windows update or changes on configuration , you may try this steps:

 

Step 1

First try power drain. 

Turn off , unplug the charger , remove the battery and press down the power button for 20 seconds. 

Restart and check for charging . 

 

Step 2

Else proceed uninstall Microsoft ACPI Compliant control method from Device Manager .  

Then restart. (click on highlight for detail step)

 

Step 3

Uninstall Energy Management from Programs and Features similar to this and restart .

Check if charging and then Install new updated version of the Energy Manager from the support site under Power Management component for your Windows version. 

 

With Li-based batteries , chemicals can go disarray / not evenly distibuted for utilization be that any battery manufacturer  that supplies to your model. 

 

None the less  , if this would happen to you often and that you have tried all 3 steps . 

Please call in tech support to best assist you to get things resolved within it's warranty coverage . 

 

Update us how things go for you. 

 

 

Regards



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20 Posts

09-06-2015

CA

50 Signins

273 Page Views

  • Posts: 20
  • Registered: ‎09-06-2015
  • Location: CA
  • Views: 273
  • Message 3 of 3

Re: Y70 battery is plugged in, not charging

2016-01-29, 21:56 PM
For my issue, Step 2 has solved it. Thx!
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