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Jake1231
Paper Tape
Posts: 1
Registered: ‎02-12-2019
Location: CA
Views: 138
Message 1 of 2

Y700-15ISK Laptop (ideapad) keys popping off

 20190212_184513.jpg20190212_184519.jpg20190212_1846581.jpgMy "W" key keeps popping off when I press it from the top.  It seems like the two small hooks used to hold the key are not doing their job anymore.  I cannot identify any problems with the key itself or the space where the key rests.

Social Support Agent
Social Support Agent
Posts: 444
Registered: ‎08-02-2018
Location: US
Views: 27
Message 2 of 2

Re: Y700-15ISK Laptop (ideapad) keys popping off

Hi Jake1231! Welcome to our forums community. We suggest you to reach out to our support: https://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 for further assistance. You also have an option to bring your unit to any of our authorized repair centers. You can check the list here: https://support.lenovo.com/in/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 , filter the country​.

Regards



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