02-12-2019 03:51 PM
My "W" key keeps popping off when I press it from the top. It seems like the two small hooks used to hold the key are not doing their job anymore. I cannot identify any problems with the key itself or the space where the key rests.
03-18-2019 03:33 PM
Hi Jake1231! Welcome to our forums community. We suggest you to reach out to our support: https://pcsupport.lenovo.com/us/en/SupportPhoneList?CID=ww:lenovosocial:20x9m6 for further assistance. You also have an option to bring your unit to any of our authorized repair centers. You can check the list here: https://support.lenovo.com/in/en/solutions/ht118678?CID=ww:lenovosocial:20x9m6 , filter the country.