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DancoMKD
Paper Tape
Posts: 6
Registered: ‎12-15-2016
Location: MK
Views: 875
Message 1 of 2

Y700-15ISK Speakers not working. Only subwoofer

I have problems with the audio on this laptop.

Sometimes the speakers stop working and the sound comes only from subwoofer. 

After restart the problem will be gone but it will happen again after some time.

Anyone faced this problem on this laptop. I'm using the latest drivers from Realtek.

 

Regards,

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 793
Message 2 of 2

Re: Y700-15ISK Speakers not working. Only subwoofer


@DancoMKD wrote:

I have problems with the audio on this laptop.

Sometimes the speakers stop working and the sound comes only from subwoofer. 

After restart the problem will be gone but it will happen again after some time.

Anyone faced this problem on this laptop. I'm using the latest drivers from Realtek.

 

Regards,


Hi DancoMKD,

 

This sounds like a software issue with the unit, can you uninstall the realtek driver and install in the driver from the lenovo support site and see if that corrects the issue.

 

Hope this help you and let us know how you get on


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