English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

4 Posts

04-16-2017

US

10 Signins

57 Page Views

  • Posts: 4
  • Registered: ‎04-16-2017
  • Location: US
  • Views: 57
  • Message 1 of 5

Z370 cycling through volume thermal management buttons

2017-04-16, 2:41 AM

Z370 Lenovo ideapad has started cycling through sound and thermal management automatically without me touching them.  Is there any way to stop that or disable them completely?

 

Reply
Options

2954 Posts

02-22-2017

GB

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 2 of 5

Re: Z370 cycling through volume thermal management buttons

2017-04-18, 15:32 PM

Hello Lucy12187

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal

Hope this helps, let us know how you get on.


==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.





Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Options

4 Posts

04-16-2017

US

10 Signins

57 Page Views

  • Posts: 4
  • Registered: ‎04-16-2017
  • Location: US
  • Views: 57
  • Message 3 of 5

Re: Z370 cycling through volume thermal management buttons

2017-04-18, 17:49 PM
I failed to mention because I didn't think it relevant to the problem - BUT I had recently replaced the adapter because it wasn't charging consistently. When I jiggled the cord it would start back.

So I decided to just unplug the power cord when I was using it and plug it back in to charge up when the laptop was idle. So the battery ran way down, when I plugged it back in - it hasn't done that cycling thing since. Keeping my fingers crossed... although I have now ordered a new adapter but this one seems ok. I'll send one back. and respond here if it starts having the same problem again after trying your suggestions. Thanks!
Reply
Options

2954 Posts

02-22-2017

GB

1083 Signins

26243 Page Views

  • Posts: 2954
  • Registered: ‎02-22-2017
  • Location: GB
  • Views: 26243
  • Message 4 of 5

Re: Z370 cycling through volume thermal management buttons

2017-04-19, 7:06 AM

Ok great, do keep us updated should you find any updates to this issue.

 



==================================================================================
Did someone help you today? Thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

 

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.



Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
Reply
Options

4 Posts

04-16-2017

US

10 Signins

57 Page Views

  • Posts: 4
  • Registered: ‎04-16-2017
  • Location: US
  • Views: 57
  • Message 5 of 5

Re: Z370 cycling through volume thermal management buttons

2017-04-23, 14:47 PM

Well the problem being fixed didn't last long.   

I had ordered a new adapter from Amazon thinking that might be the problem and ended up with the exact same adapter. smh. I guess I could order one from lenovo stead of some off brand from china.

 

I tried the thing about turning off, removing battery, holding the switch 30 seconds then turning back on.... problem came back.

Anyway, what I've done now since I didn't have any staples that i read somewhere that someone taped on their case.... and I read someone had used some foil.  I have taped some aluminum foil onto the bottom.  

 

It does seem like it has to do with static electricity from everything I've read.  

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete