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LenBlazer
Bit Torrent
Posts: 5,332
Registered: ‎05-09-2013
Location: US
Views: 302
Message 11 of 13

Re: Z400 touch, no ethernet wifi works fine.

So, it seems that the Ethernet card is removed, disconnected, or dead. Either you will have to verify this by opening the case or call tech support to have your unit serviced by them.

Emericajosh
Ctrl-Alt-Del
Posts: 9
Registered: ‎03-14-2013
Location: Arizona
Views: 291
Message 12 of 13

Re: Z400 touch, no ethernet wifi works fine.

Thanks for all the help, that's unfortuante its a hardware issue.

Former Employee
Posts: 2,835
Registered: ‎03-20-2012
Location: Malaysia
Views: 278
Message 13 of 13

Re: Z400 touch, no ethernet wifi works fine.

Hi Emericajosh,

thanks for posting. Based from I've read here the only option you have left is to contact our service team. They should be able to assist you accordingly. For the moment i will mark this post as the solution as to act to a guide for other customers to direct them to contact the service teams.

Regards

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