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romantic_guy08
Paper Tape
Posts: 7
Registered: ‎07-23-2015
Location: Philippines
Views: 1,198
Message 1 of 4

Z50-70: Dolby Home Theater missing after Windows 10 upgrade

HELP!!!

 

Seems my Dolby Home Theater went missing or was uninstalled after I upgraded to Windows 10. 

 

Tried to search for reinstaller from Lenovo Support but can't seem to find any. 

 

Better to downgrade back to Windows 8?

Sr Support Specialist
Posts: 7,951
Registered: ‎11-30-2015
Location: PH
Views: 1,178
Message 2 of 4

Re: Z50-70: Dolby Home Theater missing after Windows 10 upgrade

Hi romantic_guy08 , 

 

Greetings. 

 

You can use the same Conexant driver indicated from the support site , it has the same Dolby cabinet.

Before you install it make sure that all previous drivers and folders from C: programs files , device manager audio driver ,, conexant / dolby applications from programs and features has been uninstalled .

 

Related discussion for review click here

 

Update us how things go. 

 

Regards



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romantic_guy08
Paper Tape
Posts: 7
Registered: ‎07-23-2015
Location: Philippines
Views: 1,160
Message 3 of 4

Re: Z50-70: Dolby Home Theater missing after Windows 10 upgrade

thanks.

I uninstalled Conextant and reinstalled with the one from Lenovo Support and Dolby is working again.
Sr Support Specialist
Posts: 7,951
Registered: ‎11-30-2015
Location: PH
Views: 1,147
Message 4 of 4

Re: Z50-70: Dolby Home Theater missing after Windows 10 upgrade

Hi romantic_guy08 , 

 

Greetings.

 

Good that everything works now. 

Please feel free to post your queries and share your ideas here on our community at any time/

 

Best luck to your endeavors.

 

Cheers



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