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Deepakmpanchal
Paper Tape
Posts: 2
Registered: ‎08-31-2015
Location: IN
Views: 656
Message 1 of 3

Z50-70 - Dolby digital plus not working after Windows 10 upgrade

Hello.
I bought my Laptop (Lenovo Z50-70 in jan 2015) With Window 8.1 installed on it. One of the applications it came with was Dolby Digital Plus - and it was an amazing product, it made my laptop much louder and the voice, music was very very much cleaner. But soon after the I upgraded to windows 10 . After the upgrade, dolby digital plus still remained and when it's turned on, it does work fine. But the problem is, it keeps turning itself off.
When I open a new Video File, when I play new mp3 File ,when I open a new Video - every time, it turns itself off and I have to turn it on again.
I follow the stap on this site http://www.dolby.com/us/en/support.html but not working...

Could you tell me what I can do about it? I tried searching for a new version of Dolby Digital Plus, but I couldn't find any download links for dolby digital. Then I downloaded newest Sound driver (for Windows 10), but after I installed it, dolby digital was gone completely so I restored the previous version.
so I'm pretty sure the problem is not specific to my PC.
I'd be grateful for any suggestions.

 

Thank,

Sr Support Specialist
Posts: 7,453
Registered: ‎11-30-2015
Location: PH
Views: 617
Message 2 of 3

Re: Z50-70 - Dolby digital plus not working after Windows 10 upgrade

Hi  Deepakmpanchal , 

 

Welcome to the Community Forums.

 

Similar discussion here that most fellow members able to restore Dolby digital plus on Windows 10 that may help . 

You can give it a try and update us how things go for you. 

 

Regards

 



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Deepakmpanchal
Paper Tape
Posts: 2
Registered: ‎08-31-2015
Location: IN
Views: 537
Message 3 of 3

Re: Z50-70 - Dolby digital plus not working after Windows 10 upgrade

Please give me proper solution... i am getting frustrated about that....

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