10-25-2015 06:22 AM
I've got a problem with my Z50-70 - like in subject. Today Windows asked me about restarting computer because of finished updates. After that laptop is totally "out". Both USB ports - 2.0 and 3.0 - aren't working and computer not recognize camera. In Device Manager I've got "Unknown device" with localization on those ports:
- Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
- Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26
Error code is 28.
Windows said that there is no function drivers... or some like that, I've got Polish version of Windows.
Please help, I can't plug in anything - mouse, flash drive, phone... when I plug external disk in 3.0 or 2.0 port, I've got lights which means that disk is recognizing ports. But laptop doesn't recognize disk.