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C0nverter
What's DOS?
Posts: 1
Registered: ‎10-25-2015
Location: Warsaw, Poland
Views: 648
Message 1 of 1

[Z50-70] Not working all of USB ports and camera (Windows 10 Home)

Hello everyone,

 

I've got a problem with my Z50-70 - like in subject. Today Windows asked me about restarting computer because of finished updates. After that laptop is totally "out". Both USB ports - 2.0 and 3.0 - aren't working and computer not recognize camera. In Device Manager I've got "Unknown device" with localization on those ports:

-  Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)

- Intel(R) 8 Series USB Enhanced Host Controller #1 - 9C26

Error code is 28.

Windows said that there is no function drivers... or some like that, I've got Polish version of Windows.

Please help, I can't plug in anything - mouse, flash drive, phone... when I plug external disk in 3.0 or 2.0 port, I've got lights which means that disk is recognizing ports. But laptop doesn't recognize disk.

 

Regards,

C0nverter

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