05-18-2015 03:52 PM
I'm using a Razer Naga 2014 and when connecting to either usb 2.0 or usb 3.0 ports the connection is intermittent, with the mouse sometimes working then the connection is lost to the mouse. The usb connection seems lose but I do n't think this is the issue. I've updated all relevant drivers. I have tried a basic usb mouse with the same results, starting in safe mode does not fix the problem, I've now run out of idea and one know what the issue could be?
05-22-2015 06:49 AM
Welcome in lenovo community
Is this is the first time to use the mouse with this unit, was it working fine before ?
Please send us a screen shot of the device manager
05-23-2015 07:42 AM - last edited on 05-23-2015 02:39 PM by dragnoak
05-25-2015 03:55 AM
Can you please restore your machine to the latest restore point when the mouse was acting properly ?
Please let me know if you want to know the steps of the System Resote