12-14-2018 04:25 AM - last edited on 12-14-2018 07:18 AM by Majestic
Hi, hi have trouble with my pc freezing all the time now after some min after startup. I go on my laptop, trying to log in and when im in and going to open a game my pc freeze... idk what to do because my screen is frozen. I try turning of my pc but it still freeze help i have a lenovo z50-75
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
01-07-2019 04:52 PM
Welcome to the community forums.
Could you try to perform a Power Drain on the laptop? You can follow the steps below.
1. Shut down the laptop.
2. Unplug the AC adapter and remove the battery.
3. Hold the Power button down for at least 10 sec.
4. Install the battery back and plug in the AC adapter and try powering on the system.
If the Power Drain didn't work, try to perform a Clean Boot on the laptop. Here's how https://support.microsoft.com/en-ph/help/929135/how-to-perform-a-clean-boot-in-windows?CID=ww:lenovo...