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JoeyNKC
What's DOS?
Posts: 2
Registered: ‎06-13-2015
Location: United Kingdom
Views: 1,009
Message 1 of 4

Z50 - 75, Microphone not picking up any sound

Hey, I'm not sure when but my Z50's inbuilt microphone just stopped working, it was working last week but today I checked and its not picking up any sound at all. The device is enabled, I've tried windows troubleshooter and I've tried reinstalling the Driver software but its still not picking up any audio at all. Is the problem hardware related? I hope not because its relatively new, bought it a little over a month ago.

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 958
Message 2 of 4

Re: Z50 - 75, Microphone not picking up any sound

Dear JoeyNKC

 

Welcome in lenovo community

 

Have you tried to check the microphone using the windows voice recorder ?

 

let me know

 

Thanks

Alaa



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JoeyNKC
What's DOS?
Posts: 2
Registered: ‎06-13-2015
Location: United Kingdom
Views: 953
Message 3 of 4

Re: Z50 - 75, Microphone not picking up any sound

I have its just not picking up any sound at all, playbacks are totally blank, ill be getting an external mic soon to see if it really is a hardward problem

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 940
Message 4 of 4

Re: Z50 - 75, Microphone not picking up any sound

Well

 

Till you get it can you please check the device manager for any unknown devices ?

 

Thanks

Alaa



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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