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metryc
What's DOS?
Posts: 1
Registered: ‎01-24-2015
Location: IL
Views: 445
Message 1 of 2

Z500 Touch - touch screen not working

I've tried re-installing drivers, etc.  In system I see "no pen or touch input available for this display".  Touch worked fine until a month ago.  Any ideas?

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 424
Message 2 of 2

Re: Z500 Touch - touch screen not working

Hi metryc,

Welcome to Lenovo Community Forums!

 

Try Booting into the Recovery Environment.

     (From an OFF state, Press the One key Recovery Button)

Select Recovery.   We are not going to continue the Recovery, Just the Environment.

 

Once you saw your Mouse pointer, Try your touchscreen.

If that did not work there as well.

I suggest you call Lenovo Technical Team.

http://support.lenovo.com/us/en/supportphonelist_alt1

 

Cheers!

Solid Cruver



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