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chriskon
What's DOS?
Posts: 2
Registered: ‎10-30-2013
Location: germany
Views: 313
Message 1 of 3

Z500 does not start

Hello,

I have huge problems with my just recently (6 months!) bought Lenovo Z500. It doesnt start reliably anymore. Almost every time I start the Laptop, it gets stuck at the LENOVO logo that appears before loading win7.

This is very frustrating.

Now that I try to reinstall win7, I cant enter the bios to tell it to boot from cd, because it gets stuck at the LENOVO logo and FN+F2 has no effect.

Also the tiny button on the left next to the power inlet doesnt work. When the Laptop is started using this button, it also gets stuck at the LENOVO sign.

I googled this problems and it seems i am not the only one experiencing this with the Z500. Is this a commong thing among the Z500? How can it be resolved?

I am getting really angry with this problem since LENOVO service hotline offered to take the Laptop in for checkup within warranty, but it takes 6-8 weeks and I urgently need this Laptop for work.

I hope you can help me,

Best regards

Christoph

Retired Support Specialist
Posts: 209
Registered: ‎09-03-2013
Location: Egypt
Views: 292
Message 2 of 3

Re: Z500 does not start

Dear chriskon

 

Welcome to Lenovo forums

 

i just want to know what was the native OS that came preloaded on your machine?

 

Thanks for now



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chriskon
What's DOS?
Posts: 2
Registered: ‎10-30-2013
Location: germany
Views: 258
Message 3 of 3

Re: Z500 does not start

Hello,

thanks for your reply!

My lenovo came without any OS installed.

I installed win7 and downloaded the latest drivers from your website!

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