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2 Posts


Wisconsin, United States

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  • Posts: 2
  • Registered: ‎01-14-2013
  • Location: Wisconsin, United States
  • Views: 6
  • Message 1 of 2

Z500 optical drive doesn't open on its own

2013-01-14, 1:54 AM

Just bought the new Z500 model and the optical drive doesn't seem to be working quite right.


When I press the button to open the drive, the green light flashes and I hear a "click", which seems to unlock the disc tray, but the tray doesn't actually slide out--I have to manually pull it out in order to put in a disc.


The drive reads discs just fine so it's more of just an annoyance than anything, but I'd still like to fix the problem if possible.  Any suggestions?




105 Posts


Raleigh, NC

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  • Posts: 105
  • Registered: ‎01-10-2013
  • Location: Raleigh, NC
  • Views: 1603
  • Message 2 of 2

Re: Z500 optical drive doesn't open on its own

2013-01-14, 4:53 AM

Hello bjgarbe,


It may be a faulty latch that is supposed to push it open upon opening the disc tray. Since you're in warranty, I would just call in Lenovo support and order a replacement Optical drive under your warranty. It should easily be replaced under warranty. Hope that helps.

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