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2 Posts

01-14-2013

Wisconsin, United States

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  • Posts: 2
  • Registered: ‎01-14-2013
  • Location: Wisconsin, United States
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  • Message 1 of 2

Z500 optical drive doesn't open on its own

2013-01-14, 1:54 AM

Just bought the new Z500 model and the optical drive doesn't seem to be working quite right.

 

When I press the button to open the drive, the green light flashes and I hear a "click", which seems to unlock the disc tray, but the tray doesn't actually slide out--I have to manually pull it out in order to put in a disc.

 

The drive reads discs just fine so it's more of just an annoyance than anything, but I'd still like to fix the problem if possible.  Any suggestions?

 

Thanks

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105 Posts

01-10-2013

Raleigh, NC

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  • Posts: 105
  • Registered: ‎01-10-2013
  • Location: Raleigh, NC
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Re: Z500 optical drive doesn't open on its own

2013-01-14, 4:53 AM

Hello bjgarbe,

 

It may be a faulty latch that is supposed to push it open upon opening the disc tray. Since you're in warranty, I would just call in Lenovo support and order a replacement Optical drive under your warranty. It should easily be replaced under warranty. Hope that helps.

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