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viper_delhi
Paper Tape
Posts: 5
Registered: ‎08-30-2018
Location: IN
Views: 647
Message 1 of 5

Z510 Battery won't charge even after replacement

Hello I have Lenovo ideapad Z510 ( 2 years old )

Problem is :

when battery = 90% ( when plug-in , battery doesn't charge )

when battery = 50% ( when plug-in , battery doesn't charge )

when battery = 20% ( when plug-in , battery doesn't charge )

Now either my laptop get switch off or i need to plug-in and plug-out adapter several times , and then it works . When i told this problem to Lenovo Service Centre , Delhi , they have changed my battery on 14'Aug'2018 ,but the problem remain same.

Now should i call them again ? Or you can help me ?

 

 

Mod's edit: Moved this post to its own thread.

 

Sr Support Specialist
Posts: 8,368
Registered: ‎11-30-2015
Location: PH
Views: 609
Message 2 of 5

Re: Z510 Battery won't charge even after replacement

Hi viper_delhi

 

Greetings.

 

You may try the steps described here initially.

This battery firmware is intended to resolve the following unexpected charging symptoms when a Z500 or Z510 laptop is powered on:

 

  • Battery is dead
  • Battery is not detected
  • Battery is detected and charged to 100% but when AC power is removed, the laptop immediately powers off
  • When the battery is fully charged and AC power is removed, battery level falls dramatically within 10 minutes

Please note a step-by-step procedure for upgrading the firmware is included in the .zip file, found in the "ReadMe" folder.

 

The battery firmware update can be downloaded here:https://download.lenovo.com/lenovo/content/sm/z500_z510_battery_firmware_update.zip "

 

If the above recommendation would not fix the issue or already been tried, then it would be a time to check it with the service center.

 

Regards 



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viper_delhi
Paper Tape
Posts: 5
Registered: ‎08-30-2018
Location: IN
Views: 568
Message 3 of 5

Re: Z510 Battery won't charge even after replacement

Thank you for the reply , 

I have tried this zip file , but when I does this it will show = There is no battery attached that require update .

Capture.PNG

303
802.11n
Posts: 172
Registered: ‎08-22-2014
Location: MY
Views: 467
Message 4 of 5

Re: Z510 Battery won't charge even after replacement

Hi , I have used Z510 for 4 years half ,

Battery Fimware Update is only for "some" Z510 need to update ,
According to my experience, when the battery is removed, the AC power supply can also start the computer normally.

Can you observe if the AC power supply will warm up after a period of power-on?

Your situation is more like a power interface contact problem, or the power cord may be broken.

If you are fully charged, you can do a test whether the battery is work well, look at it can continue to use the battery for 1~2 hours in without power supply . If the battery is broken, it may cause abnormal charging. In this case, you can choose  to replace it or just remove the battery.

Good LuckSmiley Happy


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hazratemyself
What's DOS?
Posts: 1
Registered: ‎04-06-2019
Location: US
Views: 123
Message 5 of 5

Re: Z510 Battery won't charge even after replacement

hi my friend i have your problem about battery plz help me 

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