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Sunil_
What's DOS?
Posts: 1
Registered: ‎06-02-2019
Location: IN
Views: 210
Message 1 of 2

Z510 on avast boot scan screen display is too dull and i can see only very blur logo only

Z510  on avast boot scan screen display is too dull and i can see only very blur logo only 

- started boot time avast anit virus scan after few mitnues of boot time virus scan display became back screen after sometime I stopped the laptop manually and rebooted and display screen was black.

 

Please let me know if anyone the solution or motherboard is damaged

 

 

Social Support Agent
Social Support Agent
Posts: 166
Registered: ‎08-02-2018
Location: PH
Views: 182
Message 2 of 2

Re: Z510 on avast boot scan screen display is too dull and i can see only very blur logo only

Hi Sunil_,

Welcome to the Community Forums!

 

Could you please share us a picture of the screen for us to further check? Also, perform a power drain to refresh your system. Please follow these steps:

1. Disconnect all peripherals (if any), like USB devices, etc.
2. Press and hold the power button for at least 10 seconds.
3. Unplug the charger.
4. Press and hold again the power button for another 10 seconds.
6. Reconnect the charger to the laptop, if possible, plug it directly to wall outlet.
8. Press the power button to turn on.

 

Let us know how it goes.

 



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