cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
lmnopotts
Ctrl-Alt-Del
Posts: 8
Registered: ‎06-08-2014
Location: South Carolina
Views: 7,108
Message 11 of 52

Re: Z510 random shut downs (hard) when plugged in

Got my laptop back yesterday and it's running fine now. I tossed the work order slip but the items that failed under testing (and I'm assuming replaced?) were the motherboard and battery. It was just a list of boxes of what was tested and passed/failed.

 

The process for me was:

1. Was sent a new adapter

2. Phone/web support for installing 8.0 drivers

3. Sending back laptop

 

It ran last night without issues, I was editing a large batch of photos from vacation and needed to stay plugged in. No random shutdowns!

sarsinat
Paper Tape
Posts: 4
Registered: ‎09-05-2014
Location: Quezon City Philippines
Views: 7,085
Message 12 of 52

Re: Z510 random shut downs (hard) when plugged in

so it is the motherboard and battery that were replaced?  i think I will also send my laptop to lenovo service center.

RebbEsc
Blue Screen Again
Posts: 13
Registered: ‎10-06-2014
Location: Philippines
Views: 6,989
Message 13 of 52

Re: Z510 random shut downs (hard) when plugged in

What was replaced my model is Z410 its very similar

supong
Paper Tape
Posts: 1
Registered: ‎11-12-2014
Location: India
Views: 6,972
Message 14 of 52

Re: Z510 random shut downs (hard) when plugged in

really this is one of the worst laptop, even the engineer cant solve the problem. lenovo please come up with a proper power supply adapter. stop creating laptop that the company cannot provide its proper functions.

weihuang1979
Paper Tape
Posts: 6
Registered: ‎01-11-2015
Views: 6,836
Message 15 of 52

Re: Z510 random shut downs (hard) when plugged in

I have exactly the same issue...

weihuang1979
Paper Tape
Posts: 6
Registered: ‎01-11-2015
Views: 6,787
Message 16 of 52

Re: Z510 random shut downs (hard) when plugged in

how about it right now? 

I have mine repaired, and they replaced the motherboard,

but now, the issue still keep happening...

weihuang1979
Paper Tape
Posts: 6
Registered: ‎01-11-2015
Views: 6,774
Message 17 of 52

Re: Z510 random shut downs (hard) when plugged in

how about it right now? 

lmnopotts
Ctrl-Alt-Del
Posts: 8
Registered: ‎06-08-2014
Location: South Carolina
Views: 6,754
Message 18 of 52

Re: Z510 random shut downs (hard) when plugged in


@lmnopotts wrote:

Got my laptop back yesterday and it's running fine now. I tossed the work order slip but the items that failed under testing (and I'm assuming replaced?) were the motherboard and battery. It was just a list of boxes of what was tested and passed/failed.

 

The process for me was:

1. Was sent a new adapter

2. Phone/web support for installing 8.0 drivers

3. Sending back laptop

 

It ran last night without issues, I was editing a large batch of photos from vacation and needed to stay plugged in. No random shutdowns!


For those asking, I have had no issues in the past 6 months since receiving back my laptop. Motherboard and battery were replaced (no cost to me, all under the 1 year warranty).

 

Honestly feel this laptop holds the best options at the best price compared to other manufacturers. And once I did make my case with customer service they were quick to correct the hardware issue.

 

Now if someone can figure out why my Lenovo N700 mouse keeps disconnecting via bluetooth that'd be great.

http://forums.lenovo.com/t5/Options-Accessories/N700-Mouse-scrolling-amp-8-1-gesturing-erratically/m...

sarsinat
Paper Tape
Posts: 4
Registered: ‎09-05-2014
Location: Quezon City Philippines
Views: 6,748
Message 19 of 52

Re: Z510 random shut downs (hard) when plugged in

hi.. so far so good.. problem was fixed by replacing the charging port
where we plug in the power adaptor..

Hesham78
Paper Tape
Posts: 6
Registered: ‎11-06-2015
Location: Egypt
Views: 6,067
Message 20 of 52

Re: Z510 random shut downs (hard) when plugged in

i have the same problen , and iam very disppointed ; i want to complain ; this is  a very bad laptob

Check out current deals!


Shop current deals

Top Kudoed Authors