01-16-2011 12:03 PM
Approximately 3 month ago I purchased a Ideapad Z560, so far my experience has been excellent however an issue has cropped up with the mouse buttons. It's slightly hard to explain but the left mouse button "feels" different when pushing it down and it does not always seem to make connection to the board. It feels as though possibly the spring inside may have gone although I'm not too sure as I don't want to open it myself as the laptop is still in warranty. I have read online that it can be slightly complex to fix yourself as the touchpad and mouse buttons are a sealed unit and as such I think I should probably call Lenovo to have it fixed.
Although I do have a few questions:
Thanks for your help,
01-17-2011 12:15 AM
I'll say the repair process will take a week time to send it, fix and send it back, maybe a bit more.
You always should do a backup of your files before send it to repair.
Repair the same day I don't think so.
01-17-2011 07:43 AM
Thanks for your help, I've called today and my laptop should be getting picked up on Wednesday. I know it may seem like a rather small issue, however being that it's the left mouse button which has broken it can get rather annoying when using it for an extended period.