10-24-2015 03:10 PM
I have a Lenovo Z560 Notebook just upgraded to Win10. The mute touch button works but stays always on. I have tried changing the BIOS to default settings and reinstalling the Energy Management app but nothing is changed. Any help?
10-25-2015 03:18 AM - edited 10-25-2015 04:37 AM
Welcome in lenovo community,
I believe that you are facing compatibility issue, cause lenovo did not test or release the compatible windows 10 drivers for the Z560 yet.
So my advice to you is to go back to the previous windows to have all the laptop functions working well.
Also you can try the below solution,
1- Shutdown the laptop >> unplug the charger and remove the battery >> hold the power button for 20 seconds.
2- Connect the charger only >> hold the power button for 10 seconds.
3- Turn on the laptop normal then check the problem.