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Question

When using the Z570, the laptop is getting random vertical and horizontal lines. GPU driver has been reinstalled and BIOS has been updated.

 

vertical.JPG

Answer

  1. Try downloading memtest (Google memtest for the software)
  2. Run memtest to test the RAM
  3. If problem persist when running memtest, remove 1 RAM module and test with only 1 RAM and see if problem persist.
  4. If problem stopped after 1 RAM is removed, try the other RAM and test again.
  5. If 1 RAM is showing issue and the other is not, contact support to get RAM raplced.

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