11-27-2011 10:14 AM - last edited on 11-28-2011 02:48 AM by yigit
I have an Atheros AR9285 (version 18.104.22.168) Wireless adapter installed in my Ideapad Z570 running on a Windows 7 32 bit Ultimate operating system. I have installed all the respective drivers required for my wireless LAN and Wifi. But nothing seem to work. The driver shows it is upto date and the device is working properly. Yes I have turned on the switch for enabling wireless connections. But all in vain.
There is no signal or detection of available connections when the Wireless is turned on. When I diagnose the problem it says :" Wireless capability is turned off". From the network connections, by clicking on the ' see full map' it says 'adapter is not connected .' against - wireless network connections.
I even had the related drivers uninstalled and did a clean install. Nothing seem to work, not even on safe mode with networking.
I have also checked on 'services.msc' and set the 'WLAN AutoConfig' to 'Automatic'. Tried with the function keys as well, to activate/enable the wireless. Gone through your forums and nothing is helping me. I have attached below a detailed diagnoses of my great wireless adapter. I hope this helps to find me a solution.
Network Adapter Publisher details Issues found Wireless capability is turned offWireless capability is turned off Not fixed Turn on wireless capability Completed Issues found Detection details 6 Wireless capability is turned off Not fixed Turn on wireless capability Completed Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer. Network Diagnostics Log File Name: 60BFDBF3-0CF9-4DF5-8410-2BFBB3296C08.Repair.Admin.1.etl Detection details Diagnostics Information (Network Adapter) Details about network adapter diagnosis: Network adapter Wireless Network Connection driver information: Description . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter Manufacturer . . . . . . . . . : Atheros Communications Inc. Provider . . . . . . . . . . . : Atheros Communications Inc. Version . . . . . . . . . . . : 22.214.171.124 Inf File Name . . . . . . . . . : C:\Windows\INF\oem2.inf Inf File Date . . . . . . . . . : Wednesday, November 24, 2010 5:58:18 AM Section Name . . . . . . . . . : ATHR_DEV_OS61_30A117AA.ndi Hardware ID . . . . . . . . . . : pci\ven_168c&dev_002b&subsys_30a117aa Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9 Diagnostics Information (Wireless Connectivity) Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: 80499e61-c8c2-4524-81ab-b36692d8ad4f Interface name: Atheros AR9285 Wireless Network Adapter Interface type: Native WiFi Connection incident diagnosed List of visible access point(s): 0 item(s) total, 0 item(s) displayed Connection History Information for Auto Configuration ID 1 List of visible networks: 0 item(s) total, 0 item(s) displayed List of preferred networks: 0 item(s) Diagnostics Information (Wireless Connectivity) Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration Initialize status: Success Information for connection being diagnosed Interface GUID: 80499e61-c8c2-4524-81ab-b36692d8ad4f Interface name: Atheros AR9285 Wireless Network Adapter Interface type: Native WiFi Result of diagnosis: Problem found Root cause: Wireless capability is turned off Detailed root cause: Radio is off (HW switch) Repair option: Turn on wireless capability Use the switch on the front or side of the computer, or function keys if available, to enable wireless capability on this computer. Network Diagnostics Log File Name: 60BFDBF3-0CF9-4DF5-8410-2BFBB3296C08.Diagnose.Admin.0.etl Other Networking Configuration and Logs File Name: NetworkConfiguration.cab Collection information Computer Name: Windows Version: 6.1 Architecture: x86 Time: Sunday, November 27, 2011 9:02:27 PM Publisher details Windows Network Diagnostics Detects problems with network connectivity. Package Version: 1.0 Publisher: Microsoft Windows Network Adapter Troubleshoot Ethernet, wireless, or other network adapters. Package Version: 1.0 Publisher: Microsoft Corporation
Awaiting a workable solution desperately.
11-27-2011 03:17 PM
11-28-2011 01:22 AM
Thank you for your reply.
Yes I did try that with the function keys and also updated the BIOS jus last week and also updated the drivers as your post suggests.
Is there any other solution? Plz help me. Ive been trying for so long.
11-28-2011 08:25 AM
Well my first OS on this system was Fedora 15. They still had some patches to be done to get Atheros working. Tried searching there too.. a lot.. then i switched to Windows 7. I dont plan on installing a linux OS in the near future on this system. No offence, but I'd like to use Windows 7 for now.
Either which ways, I should be able to get the wireless up and working right?
11-28-2011 12:02 PM
Oops my bad.. sorry i read it that way..
yes i tried checking the wireless on safe mode with networking.. it dint even let me diagnose as it said i need to reboot using normal mode.
BTW on the 'safe mode with networking' , going along the lines of 'open network and sharing center' then onto 'see map', I got this response : "Windows cant start mapping on the adapter. Please make sure the adapter is connected and enabled". I know it means almost the same. But if that can be of any clue.
12-08-2011 04:31 PM
I have a similar issue where the wireless card appears to be turned off.
Make sure you install the power manager application, this should enable the Fn+f5 whicj should turn the card on.
having the power manager worked for me however after using the wifi for a few hours the connection drops and i lose the Wifi card again where It does not appear in the power manager anymore.
Hope this helps