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CodyCheatham
What's DOS?
Posts: 1
Registered: ‎09-06-2016
Location: US
Views: 456
Message 1 of 2

Z575 - Laptop won't turn on even if plugged in

Hello, 

I have a Lenovo IdeaPad Z575 machine type 1299. 

I am currently having issues turning on my laptop. Atm, i have it plugged into the adapter and the battery light on the bottom of the laptop is a solid white light. What does this mean? And why won't my laptop turn on?

Attached is a picture of the light if that helps at all. 

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Sr Support Specialist
Posts: 8,383
Registered: ‎11-30-2015
Location: PH
Views: 429
Message 2 of 2

Re: Z575 - Laptop won't turn on even if plugged in

Hi CodyCheatham , 

 

Welcome to the Community Forums. 

 

A white battery led status description (page 30) :

The remaining power of the battery is more than 80% of its capacity, or the computer is operating on battery power with the remaining power between 20% and 80% of its capacity.

 

We know that the battery is receiving power , but to further isolate follow the power check out (page 21-22)as initial steps. If removing the battery and connecting to a known working ac adapter and would still not power on  , then checking on possibilities on systemboard issue specially if even using the Novo button to turn on is the same . 

 

Consider having it checked for advance board level isolation and confirmation if needed thru technical support or service center in your location. 

 

Hope this help answer your query. 

Update us how things go. 

 

Regards

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 



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