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LeDodo
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Posts: 11
Registered: ‎05-30-2013
Location: Canada
Views: 1,206
Message 11 of 13

Re: Z580 External Mic does not work with Realtek drivers but works with default windows 8 driver.

I tried what you suggested. Uninstalled realtek and dolby , rebooted. and then updated the driver through device manager(by directing the c/drivers/realtek...) . Unfortunately the problem is still here.

 

Also I have noticed that this problem also occurs when I boot to windows 7 . My laptop has windows 7 and 8. Windows 8 is my default os.

 

Yeah the z580 does have separate ports for Mic and earphones. I am using an audio/mic splitter with the headphones.
By the way I don't know if that helps but the headphones are a klipsch s4i II.
Also, the splitter works fine with with the windows 8 and 7default drivers. It also used to work fine with realtek but then it stopped working for no reason.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,154
Message 12 of 13

Re: Z580 External Mic does not work with Realtek drivers but works with default windows 8 driver.

hi LeDodo,

 

I'm not sure now what really causing this issue on your system,

 

One more thing i may suggest,

         Go to sound properties and to the recording tab

right click on the microphone that shows there and choose properties

There will be an enhancement tab put a check on the box that says disable all enhancement.

 

Do this on all microphone that show under recording and see what happened.

 

If this still does not work, I would suggest to try other microphone and see if same thing happened.

 

Solid Cruver

Cheers!



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LeDodo
Ctrl-Alt-Del
Posts: 11
Registered: ‎05-30-2013
Location: Canada
Views: 1,142
Message 13 of 13

Re: Z580 External Mic does not work with Realtek drivers but works with default windows 8 driver.

ok, It seems that it's the headphones that's causing the problem.
I tried another headphone and it is working fine.

What's troubling me is that the headphones used to be work fine and then it stopped working.

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