09-13-2012 09:02 AM
Hi there - I purchased a new Z580 last week, Windows 7 was applying some updates earlier today and gave the usual message at the end during shutdown showing the progress of the updates being applied (e.g 20 of 38) along with the message not to unplug or switch off the laptop. Unfornatunately my son pressed the power button before all the updates were complete and windows will now not load.
Can you please advise whether it is possible to go back to the factory settings either using the OneKey Recovery or some other method? I had not created a backup as it I have only used the laptop twice since purchasing.
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09-13-2012 10:03 AM