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MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,221
Message 1 of 27

Z580 - How to preserve Partition Structure with "One Key Recovery/Restore "?

How to preserve Partition Structure with "One Key Recovery/Restore "?

 

Good to see some interesting discussion in this forum. I have Lenovo Z580 Laptop. I did not add any hardware or alter HDD configuration after factory install.

 

Lenovo's Partition Structure with "One Key Recovery/Restore " is very sensitive and I am sure you have seen many users trying to resize the original partitions getting into problems in Lenovo forums.

 

How do we protect the partition (OEM hidden) required for "One Key Recovery/Restore " operation during our clean install?

 

Thanks for sharing/helping.

 

 

Mod's Edit: System model added to Subject line to improve visibility / clarity

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome
Social Support Agent
Social Support Agent
Posts: 2,381
Registered: ‎08-10-2014
Location: IN
Views: 1,173
Message 2 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Hi MDRI,

 

Welcome to the Forums  

 

As per the query we understood that you are facing issue with partition structure in your Lenovo Z580 laptop.

 

Have you created any recovery media? And also have you made any changes in the partition like (D drive, E drive).

As if there are any other partition made then the one key recovery(OKR) may not work.

 

Also please share the screen shot of the disc management to validate the issue.  

 

Best regards,         

                                                                            

Ashwin. S



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MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,028
Message 3 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Ashwin,

 

Thanks for chiming in. I am not sure, whether your reviwed my other related/depended threads for (MDRI).

 

Here is one.

 

How does suspicious Unallocate​d logical partition shows up suddently?

 

I have not created a recovery media, but created a win 7 repair disk. I did not make any changes in the partition like (D drive, E drive).

 

I did not find a way to upload a screen shot. As my laptop is not bootable condition, I am not able to get a screenshot of disk management. I did some DISKPART using repair disk.

 

You can review my another thread in another forum, that enabled me to post photos of partition wizard,

 

Here is the link

 

Win 7: Black screen on boot up, before login screen?

 

post # 81, 77 & 78.

 

I hope this help.

 

Thanks for helping.

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome
MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,151
Message 4 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Ashwin,

 

I posted the reply. It is not showing up in this thread. Why is it so?

 

 

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome
MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,139
Message 5 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Dear Ashwin,

 

Thanks for chiming in.

 

I did not create any recovery media, but created a repair disk. I did not make any changes in the partition like (D drive, E drive). There are depended/related threads posted in this forum. my ID MDRI.

 

I did not alter disk configuation after purchase. It is still on factory configuration.

 

My Laptop is not in bootable condition, so I am not able to produce  the screen shot of the disc management . 

 

Here is the DISKPART of my laptop.

 

DISKPART> list volume
 
 
  Volume ###  Ltr  Label        Fs   Type        Size    Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
  Volume 0     F DVD-ROM     B  No Media 
  Volume 1     C      NTFS      Partition    200 MB  Healthy
  Volume 2     D   Windows7_OS  NTFS   Partition    653 GB  Healthy
  Volume 3     E   LENOVO       NTFS   Partition       25 GB  Healthy
   Volume 4     G    FAT    Removable    979 MB  Healthy
  Volume  5         LENOVO_PART NTFS   Partition     19 GB Healthy    Hidden

 

 

I did get the disk piece using partition wizard. I am attaching the image.PartitionWizard1.jpg

 

 

Why does it show a 201.87MB unallocated partition?

 

How does it show up suddenly that causing booting issue? (I have another posting on this issue)

 

Thanks for helping.

 

MDRI

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome
MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,118
Message 6 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Ashwin,

 

Here are some additional info.

 

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          698 GB      0 B
  Disk 1    Online          979 MB      0 B

DISKPART> select disk 0

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary            200 MB  1024 KB
  Partition 2    Primary            653 GB   201 MB
  Partition 3    Primary             25 GB   653 GB
  Partition 4    OEM                 19 GB   679 GB

DISKPART> select partition 1

DISKPART> list volume

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  -------
  Volume 0     F                       DVD-ROM         0 B  No Media
* Volume 1     C                NTFS   Partition    200 MB  Healthy
  Volume 2     D   Windows7_OS  NTFS   Partition    653 GB  Healthy
  Volume 3     E   LENOVO       NTFS   Partition     25 GB  Healthy
  Volume 4     G                FAT    Removable    979 MB  Healthy
  Volume 5         LENOVO_PART  NTFS   Partition     19 GB  Healthy    Hidden

DISKPART> detail partition

Partition 2
Type  : 07
Hidden: No
Active: Yes
Offset in Bytes: 210763776

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 2     D   Windows7_OS  NTFS   Partition    653 GB  Healthy

I did SFC /scannow using win7 repair disc, because I have booting issue.

This command returns

 

Code:
"There is a system repair pending which requires reboot to complete. Restart 
windows and run sfc again. I ran couple of times. I am getting the same 
message."

DISKPART is not showing unallocated partition.

 

Does this unallocated partition part of factory configuration?

 

Thanks for helping.

 

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome
Social Support Agent
Social Support Agent
Posts: 2,381
Registered: ‎08-10-2014
Location: IN
Views: 1,100
Message 7 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Hi MDRI,

 

Thanks for sharing the information, as you have not created any other partition hence you can preserve the partition.

 

Please create a recovery disc, below is the link to create the recovery.

 

Click here for the recovery.  

 

Note: please take a data backup before creating the recovery media.

 

Best regards,                    

 

Ashwin. S



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,080
Message 8 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Ashwin,

 

I am not sure, whether you reviewed my other related/depended theread of this forum. I am able to follow your suggestion, if I have bootable Z580.

 

I mentioned that my Z580 is not booting and brings up Black screen. I have access to Z580 only via Repair Disc command prompt.

 

I appreciate your url. I reviewed your url. It talked about creating recovery disk from existing backup image.

 

As my Z580 is not bootable, where will Lenovo OneKey find existing backup image?

 

How do I make recovery disk in this situation?

 

I have three logins such as Admin, local user1 & loacl user 2. There are installed software/tools amoung this logins.

 

Does this recover disk creation cover all items (Admin, local user1 & loacl user 2, intalled software/tools etc)?

 

Do you have steps to make recovery disk on command line using repair disk?

 

You did not answer my questions about showing up of 'unallocated' partition.

 

What did you see partitaion Wizard screen shot & DISKPART output? Is it sync?

 

Thanks for helping.

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome
Social Support Agent
Social Support Agent
Posts: 2,381
Registered: ‎08-10-2014
Location: IN
Views: 1,022
Message 9 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Hi MDRI,

 

Thank you for your patience.

 

As the system is not booting and also recovery is not possible hence i suggest you to visit the nearest authorised service centre as you have not performed the recovery media hence suggest you to purchase the recovery media from the service centre. Also take data backup before performing the recovery.

 

Regarding the unallocated partition, this occurs when there is change in operating system, means if the system is shipped with preloaded and if you have changed or installed other image then the unallocated partition appears.

Sometimes it also shows when there is partition done in the hard drive.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Best regards,         

 

Ashwin.S



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

MDRI
Serial Port
Posts: 22
Registered: ‎08-04-2015
Location: Maryland, USA
Views: 1,006
Message 10 of 27

Re: How to preserve Partition Structure with "One Key Recovery/Restore "?

Dear Ashwin,

 

Thanks for looking into my issue. I appreciate your insight.

 
I understand. We got the OEM installed Windows 7, but even though we did not make any config changes, your OneKey recovery is not working.
 
Microsoft is taking care of their retail customers by providing Windows 7 as free download for valid product KEY.
 
I have the OEM product KEY, why not Lennovo provide an option to download ISO with KEY instead of RDVD image purchase. We did not use your support so far. We have an issue, we like to take minimal help from your team.
 
Will you able to provide RDVD Image as courtesy for your loyal customer?
 
Thanks for helping.
 
MDRI

Laptop, Lenovo IdeaPad Z580, x64-based PC
OS - Win 7 64 bit, 6.1.7601 Service Pack 1 Build 7601
CPU - 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 58 St
RAM - 8,056 MB
Graphic Intel HD 4000
Antivirus - Windows Security Essential
Browser- FireFox, Chrome

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