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jimmymcnabb
What's DOS?
Posts: 1
Registered: ‎02-16-2015
Location: UK
Views: 168
Message 1 of 2

Z580 Touchpad problem

Hi,

 

I'm currently having a problem with my touchpad. If I connect any device via USB (anything will cause this to happen if there is something in a usb port) my mouse becomes jumpy and issues random clicks, it is uncontrollable. As soon as the usb device is removed it works fine with no issues. I have tried reinstalling the synaptics driver but it hasn't worked. Please help?

 

Thanks.

Social Support Agent
Social Support Agent
Posts: 2,395
Registered: ‎08-10-2014
Location: IN
Views: 148
Message 2 of 2

Re: Z580 Touchpad problem

Hi Jimmymcnabb,

 

Welcome to Lenovo Community!

 

As per the query we understood that you are facing issue with touchpad in your Lenovo Z580 laptop.

 

Please try to scan for the virus, also try to uninstall the driver and check with windows basic drivers for the issue.

 

Also try to boot the system to the safe mode and check for the issue.

 

Also try to connect the external mouse and check for the issue, if the issue still persists then try to reinstall the operating system and check for the issue.

 

 Hope this helps. Do post back if issue persists!

 

Best regards,       

                                     

Ashwin.S



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