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ellisiva
What's DOS?
Posts: 1
Registered: ‎10-11-2013
Views: 277
Message 1 of 2

Z580 freezing

I've had my z580 for less than a year.

The problems started when it would utterly freeze and make a continuous beep tone noise. I rang lenovo and they told me to do recovery and reinstall windows etc. 

I did this with no problems but the problem still continues. 

Shutting the lid to try and get the laptop to sleep does absolutely nothing, I can only sort it by forcing shut down.

 

Frankly I'm very disappointed that such a new laptop has such a problem.

 

My Z580 has i7, 8GBRAM, 3.6ghz and 750 gb hard drive.

 

Please help!

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 239
Message 2 of 2

Re: Z580 freezing

Hi ellisiva,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the freezing issue persists even after performing OSRI (Operating System Re-Install), the only available option is to get the computer to nearest Authorized Service center to get the issue resolved.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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