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What's DOS?
Posts: 1
Registered: ‎10-10-2012
Location: USA
Views: 464
Message 1 of 2

Z580 - touchpad and navigation issues

Hi,

 

My laptop has had certain issues since I bought it a couple of weeks ago.

 

- When I click the x button in a window using the left click button on the pad, sometimes the window behind it closes as well. I tried the double click test in mouse settings and it doesn't seem like a double click is registering.

 

- Sometimes when I open a new window in Firefox, it switches back to a previous window for no reason after a few seconds. This could be a software issue but I haven't experienced it outside of this computer. I've tried disabling add-ons.

 

- The trackpad has twice stopped working completely. The first time was for a minute. The second time was for much longer. I restored the computer to factory settings and it still didn't work. The next day it was working.

 

I've tried installing the latest touchpad drivers from both Lenovo and Synaptics and it didn't help. I realize these problems are all over the place and might be unrelated, but I don't know how else to present them. I appreciate any input.

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 379
Message 2 of 2

Re: Z580 - touchpad and navigation issues

 

 

 

 

 

 

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

Based from what i read in your post, seems like touchpad drivers are not working properly & also touchpad settings are not saving .

 

Please try the following

 

 Uninstall the complete drivers and synaptic suite, restart the system.

Download and install the drivers from here to fix the issue

 

Do give this a try and let us know  

 

 

 

Hope This Helps

Cheers!!!

 

 

 

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