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dinofratelli
Paper Tape
Posts: 2
Registered: ‎05-23-2014
Views: 1,826
Message 1 of 4

Z585 Ideapad - Display goes blank after 1 Minute

Hello everyone,

I have just bought a new Ideapad Z510 (Core i7 4702MQ, GeForce GT 745M, display Full HD, 1TB HDD+SSD. I have a strange problem: when I connect an external display via HDMI it goes blank after some minutes. THe same display connected via VGA is ok. I have tried two different HDMI cable and the behaviour was the same.

 

Video drivers for both Intel integrated GPU and NVIDIA discrete one are update.

 

Any solution?

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 1,784
Message 2 of 4

Re: Z585 Ideapad - Display goes blank after 1 Minute

Hi Dinofratelli,

 

Welcome to Lenovo Community!

 

I’m sorry to hear that the Display goes blank while connecting External Display using HDMI please let me know if the display toggling option (Win Key+P) will work after connecting the HDMI to the Laptop.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



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dinofratelli
Paper Tape
Posts: 2
Registered: ‎05-23-2014
Views: 1,766
Message 3 of 4

Re: Z585 Ideapad - Display goes blank after 1 Minute

Dear Shiv_k, I've just solved! Using a different HDMI cable all was ok!!!

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 1,746
Message 4 of 4

Re: Z585 Ideapad - Display goes blank after 1 Minute

Hi Dinofratelli,

 

I’m glad to hear that the HDMI issue is resolved after changing the cable. Please feel free to post in Lenovo Community Forums if you have any further queries.

 

Cheers!Smiley Happy

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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