01-06-2020 04:12 PM
The num lock on my Z70-80 randomly turns itself off and on (sometimes very quickly causing the toggle key pop up), and doesn't respond to me pressing the key. The trackpad also becomes very slow or stops working and the pointer disappears when this happens.
So far I have tried re-installing the drivers for the keyboard and mouse, ran a full system antivirus and windows defender scan, removing the battery for a static discharge, and using safe mode.
I've also ran the Lenovo diagnostic and it passed with no issues.
I'm running Windows 10, and have checked that there are no outstanding updates.
The keyboard is clean and hasn't been damaged in any way.
Does anybody have any ideas how to solve this?
01-07-2020 03:31 AM
Welcome to the Community Forums Confused5!
Nice to have you here!
Would just like to get additional details from you for this to be sorted out:
Please use this linkto update your device's BIOS and Power Manager driver.
Also, try to turn off the mouse key on your device, here's how:
You may also launch/open Registry Editor to configure the keyboard manually should the above steps didn't worked, here's the steps:
Update us how it goes, we'll be waiting for your response.
01-17-2020 08:52 AM
Thanks for the suggestions. I did try them, but nothing seemed to work. I had to admit defeat and take it to a repair shop, and they confirmed that unfortunately, after 4 and a half years, the motherboard had died
Thank you for your help though,