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Snowhusky5
Paper Tape
Posts: 3
Registered: ‎07-09-2015
Location: United States
Views: 445
Message 1 of 3

Z70 webcam not working

So, I bought a brand new windows 8 Lenovo Z70 laptop, and the webcam is not working. In fact, it doesn't even show up in the device manager, even as an unknown device. It is possible that I accidentally deleted the software for it when I was getting rid of all the useless junk that comes preloaded and didn't notice it at the time (does anyone know what the name of that software is?), but even then it should still show up as unknown device. So far, I've tried installing several different webcam drivers/software from the support website, as well as a full system restore to when I first booted it up, to no avail. Any help?

Snowhusky5
Paper Tape
Posts: 3
Registered: ‎07-09-2015
Location: United States
Views: 399
Message 2 of 3

Re: Z70 webcam not working

Even after a full OneKey Recovery, it still does not work nor appear in device manager. Any help please?

Snowhusky5
Paper Tape
Posts: 3
Registered: ‎07-09-2015
Location: United States
Views: 387
Message 3 of 3

Re: Z70 webcam not working

ok, I called support and it is probably a hardware issue (why does shipping computers alays cause so many problems?)

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