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pol1987
Fanfold Paper
Posts: 5
Registered: ‎12-01-2019
Location: IT
Views: 394
Message 1 of 9

battery substitution

Good morning everybody.

Here is my problem with my 3 years old Y50. I have just removed and replaced the battery of my laptop. It is a Y50-70 Laptop (Lenovo) - Type 80EJ, as the online scan says.

The problem is that on my first attempt to de-charge it, my pc only stayed on for a couple of minutes, then it shut down. When I plugged the AC charger, it went ok but the real problem started: it only charges 68 - 74%. Then, when I unplugged the charger, my new battery only lasted 20 30 minutes.  It is a compatible battery model, following the lenovo online tool suggestions, of course!

What can I do? I have already tried to remove and reinstall the new battery and this time the "complete" charge was around 85%. And it still doesn't last that longer. 

Thanks in advance for your help

Community SeniorMod
Community SeniorMod
Posts: 10,402
Registered: ‎01-01-2010
Location: US
Views: 372
Message 2 of 9

Re: battery substitution

Many "compatible"  (non-Lenovo branded) batteries are junk.  You may have one.  What online tool?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
pol1987
Fanfold Paper
Posts: 5
Registered: ‎12-01-2019
Location: IT
Views: 362
Message 3 of 9

Re: battery substitution

The one that scans your system here on lenovo official site. My battery was affordable, the seller is a well-known Lenovo compatible producer, and it had 99% positive reviews on Amazon. I still can send the product back. What do you suggest?

Community SeniorMod
Community SeniorMod
Posts: 10,402
Registered: ‎01-01-2010
Location: US
Views: 360
Message 4 of 9

Re: battery substitution

Iff it doesn't work for you, return it.  Was the battery you bought a Lenovo branded battery or a compatible (non-OEM) battery?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
pol1987
Fanfold Paper
Posts: 5
Registered: ‎12-01-2019
Location: IT
Views: 356
Message 5 of 9

Re: battery substitution

It is only a compatible one. But unfortunately, I can't find a real Lenovo change anywhere.

Community SeniorMod
Community SeniorMod
Posts: 10,402
Registered: ‎01-01-2010
Location: US
Views: 351
Message 6 of 9

Re: battery substitution

Many compatible ones are junk


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
pol1987
Fanfold Paper
Posts: 5
Registered: ‎12-01-2019
Location: IT
Views: 349
Message 7 of 9

Re: battery substitution

thanks a lot for your help but....where are lenovo batteries? I gave a look on the official site and they weren't there

Community SeniorMod
Community SeniorMod
Posts: 10,402
Registered: ‎01-01-2010
Location: US
Views: 342
Message 8 of 9

Re: battery substitution

I know about parts in U.S. but I'm not sure about Europe.  Maybe here:

https://www.convena.com/en-gb/about-convena/news/lenovo-authorized-spare-part-distributor

 

 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
pol1987
Fanfold Paper
Posts: 5
Registered: ‎12-01-2019
Location: IT
Views: 332
Message 9 of 9

Re: battery substitution

I will check!!! Thank you very much. And I will certainly keep you update

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