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densma
Serial Port
Posts: 18
Registered: ‎03-12-2009
Location: US
Views: 5,451
Message 1 of 25

can burn cd but not DVD

I Cant burn DVD anymore all of a sudden but can burn CD. tried with nero, ultra image, imgburn etc.

they giving me write error.

this is log from imgburm

 

W 13:13:49 Retry Failed - Reason: Write Error
E 13:13:56 Failed to Write Sectors 0 - 31 - Reason: Write Error

running  XP on y730

any idea?

Retired Moderator
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Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 5,428
Message 2 of 25

Re: can burn cd but not DVD

have you tried to burn other dvd?

( if you are using sony dvd, try to burn philips dvd )

one more thing, on the writing procces, don't move your laptop.


http://www.krasotaiskusstva.com
densma
Serial Port
Posts: 18
Registered: ‎03-12-2009
Location: US
Views: 5,409
Message 3 of 25

Re: can burn cd but not DVD

not yet. thought about that. i will get some other brand to try.

Though i was able to burn few disks off this one (sony) earlier. This is first time using sony.

Retired Moderator
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Posts: 13,719
Registered: ‎12-07-2009
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Message 4 of 25

Re: can burn cd but not DVD

let us know if you still have issue(s) with it.


http://www.krasotaiskusstva.com
densma
Serial Port
Posts: 18
Registered: ‎03-12-2009
Location: US
Views: 5,327
Message 5 of 25

Re: can burn cd but not DVD

yes. same problem with Memorex DVD

i uninstalled and re-installed drivers. still the same issue

not sure what it is

 

not sure what support will do if i call in. i dont have original windows on and not sure if its hardwareor software  problem

is there any tools to better diagnose it?

 

 

Thanks!

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 5,300
Message 6 of 25

Re: can burn cd but not DVD

to resolve this problem, remove the affected filter drivers. to do this, follow these steps:
- click start start button , type regedit in the start search box, and then click regedit in the programs list.


user account control permission if you are prompted for an administrator password or confirmation, type your password, or click continue .
- locate, and then click the following registry subkey:
hkey_local_machine\system\currentcontrolset\control\class\{4d36e965-e325-11ce-bfc1-08002be10318}
caution there can be many instances of the registry subkey that is mentioned in step 2. you must make sure that you are in the appropriate registry subkey before modifying the upperfilters and the lowerfilters values. to verify that you are in the appropriate registry subkey, make sure that the default data value is dvd/cd-rom and the class data value is cdrom.
- in the right pane, right-click upperfilters , and then click delete .
- click yes to confirm the removal of the upperfilters registry entry.
in the right pane, right-click lowerfilters , and then click delete .
click yes to confirm the removal of the lowerfilters registry entry.
exit registry editor, and then restart the computer.


does it work?


http://www.krasotaiskusstva.com
densma
Serial Port
Posts: 18
Registered: ‎03-12-2009
Location: US
Views: 5,282
Message 7 of 25

Re: can burn cd but not DVD

yes. its working now

thanks!

Retired Moderator
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Posts: 13,719
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Message 8 of 25

Re: can burn cd but not DVD

glad it worked.


http://www.krasotaiskusstva.com
densma
Serial Port
Posts: 18
Registered: ‎03-12-2009
Location: US
Views: 5,191
Message 9 of 25

Re: can burn cd but not DVD

Im having same issue again today. it stop burning DVD but havent try cd yet .

going to restart and try.

not sure what is going on again. the modification i did last time still in place.

any idea yigit ?

densma
Serial Port
Posts: 18
Registered: ‎03-12-2009
Location: US
Views: 5,183
Message 10 of 25

Re: can burn cd but not DVD

its working again after reload.

oh well!

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