11-04-2013 01:05 PM
I have a Lenovo Y500 with dual NVIDIA GeForce GT 650M. It has worked well since I purchase except that I cannot open the "NVIDIA control panel". Each time when I tried to open it the system want me to close it.
The error information:
Problem Event Name: APPCRASH
Application Name: nvcplui.exe
Application Version: 7.1.740.0
Application Timestamp: 514295dc
Fault Module Name: ntdll.dll
Fault Module Version: 6.2.9200.16579
Fault Module Timestamp: 51637f77
Exception Code: c0000005
Exception Offset: 0000000000021723
OS Version: 6.2.918.104.22.168.768.101
Locale ID: 1033
Additional Information 1: 9711
Additional Information 2: 97119d498ff9f9a84e29b360a8db6dcf
Additional Information 3: 5b72
Additional Information 4: 5b72465ddcdd487adb21812e83770db7
Can anyone help on this issue?
Thank you so much.
Solved! Go to Solution.
11-04-2013 03:02 PM
Have you tried re-installing the drivers? In the setup there is an option to make a "clean install" removing all installed settings and profiles. Try it.