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nihtkin
What's DOS?
Posts: 1
Registered: ‎02-09-2013
Location: UK
Views: 188
Message 1 of 2

cannot start Z370

Hi ther i bouht new Z370 and i got problem to start it on. When i first time turn it on it works normaly it just just refuse restart, it stay turned off instead but two days ago when i press power buton nothing hapened so i press It about 10x and nothig and then afther while it start herself so i was thiking its som bug just because ewerithing works fine i played game and surfing. But today i woke up press power and nothing hapened i try one recovery buton and same unplug battery and adapter hold power for 1min and nothing again ,without battery just on adapter is not working too only sence of life is battery led wich is flashing when i got connetc AC

Please help

And so sorry about mine english.
Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 162
Message 2 of 2

Re: cannot start Z370

hi nihtkin,

 

Welcome to the Lenovo Community.

 

Can you try to reseat your RAM (see page 41 of the hardware maintenance manual on how to access the RAM). If you have two RAM modules, remove 1 module and leave one intact and try to turn the PC ON. This isolate the issue if you have a bad RAM module. If this doesn't work, there's a posibility that there's a problem with the the power board cable, the power board, or the mobo itself and you need to send the unit in for service. Support phone list here

.

 

Hope this helps.



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