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Shay4383
Paper Tape
Posts: 3
Registered: ‎08-14-2015
Location: israel
Views: 303
Message 1 of 4

clicking sounds and muffled sound - old y50

Hello,

I have some weird problem with my Lenovo Y50-touchscreen 4K.

 

I have the laptop for about 3 years now, and today, while playing GTA V, when I started a new mission, it started "clicking" in a steady rhythm and the sound, only from the speakers (headphones works fine), has become muffled.

 

I bought this Laptop from the US store (official website) but currently at Israel and they have an awful service (they damaged my last laptop 4 times in 4 different occasions....) so I really hope that it is something I could figure alone.

 

Any ideas?

 

* In any case, My exstended warranty ended about 6 months ago.

 

Thanks.

 

 

Details:

Lenovo Y-50 Touch Screen - 4K

16 RAM

500 SSD

NVIDIA 860M

Windows 10

 

 

 

 

By the way, I just found this video which show same problem:
https://www.youtube.com/watch?v=C7WzjYrInAk

Sr Support Specialist
Posts: 8,550
Registered: ‎11-30-2015
Location: PH
Views: 300
Message 2 of 4

Re: clicking sounds and muffled sound - old y50

Hi Shay4383,

 

Welcome to the Community Forums.

 

You can first start to run diagnostics to check on the integrity of the internal parts. One in particular is the harddrive so it would be interesting to isolate what is the part that cause the noise.

 

Update us how it goes.

 

Regards



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Shay4383
Paper Tape
Posts: 3
Registered: ‎08-14-2015
Location: israel
Views: 296
Message 3 of 4

Re: clicking sounds and muffled sound - old y50

Thanks, will do it right now.

By the way, I added a link to a Youtube video I found which has the same problem. maybe will also help.
Shay4383
Paper Tape
Posts: 3
Registered: ‎08-14-2015
Location: israel
Views: 258
Message 4 of 4

Re: clicking sounds and muffled sound - old y50

Just updating,

I ran a full diagnostic via Lenovo Solution Center but it found that everything is ok...

 

By the way, as I wrote above, I have an SSD drive so the click shouldn't be from it. no?

 

Also, I found this comment in one of the youtube videos which explain maybe how to fix it, what do you think?

https://www.youtube.com/watch?v=UZd8J5ddESM&lc=UgiB1SDWg5bTxHgCoAEC

* The first comment by "Ryan Rice".

 

Thanks.

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