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im_dun_w_Lenovo
Paper Tape
Posts: 1
Registered: ‎03-27-2017
Location: US
Views: 945
Message 1 of 3

hard drive crashes

Has anyone else been experiencing any hard drive failures? I have 2 lenovo's (twist and y50-70) and both have had hard drive failures within days of one another. I sent the y50 drive off to have tested and it came back as firmware was corrupted therfore eventually crashing my hard drive. I have not been able to reach Lenovo at all.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 898
Message 2 of 3

Re: hard drive crashes

Hello Im_dun_w_Lenovo


Thanks for using the Lenovo forums.

 

Sorry to hear about the issues.
Check if you are trying to contact the correct number on these.

Below is the link to the phone list where you can find these support numbers

 

Hope this helps, let us know how you get on.


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Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 892
Message 3 of 3

Re: hard drive crashes

Run a few tests from this link -

http://support.lenovo.com/us/en/lenovodiagnosticsolutions/tools

 

You should try Storage test, memory test, motherboard test, CPU test.

 

Update us how it goes.

 

 

 

 

Regards,

 

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