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isacow
Paper Tape
Posts: 2
Registered: ‎08-23-2013
Location: Ukranian, Kiev city
Views: 377
Message 1 of 4

idea pad z570 keyboard problems, after BSOD

Hi! I have ideapad z570. Windows 7 x64
After BSOD my keyboard works wrong, many buttons didnt work, and some of them work wrong. for example i can type one word from my integrated keyboard, and out keyboard.
Out keyboard : qwertyasdfgzxcvb
integrated keyboard: qwertyaz\sxdcgfvbgfvbaz\sxdcgfvbgfvb

qwerty works right, but some antoher buttons, works wrong
linke fn, ctrl, enter, space button and another.

no water enters inside comuter.

thanks for help, and sorry for my poor language

Retired Support Specialist
Posts: 106
Registered: ‎05-27-2013
Location: TP Egypt
Views: 340
Message 2 of 4

Re: idea pad z570 keyboard problems, after BSOD

Dear isacow

 

Welcome to Lenovo forums

 

Kindly try removing the battery and the charger after making sure that the machine is totally off and then press and hold on the power button for 20 sec
Then pres the power button for 10 sec with the charger only connected and the machine is also off
if you still facing the same issue please tell me

 

Thanks

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 339
Message 3 of 4

Re: idea pad z570 keyboard problems, after BSOD

Dear isacow 

 

Welcome to Lenovo forums

 

Please totally shut down the machine

Unplug the ac adapter & battery

Press and hold on the power button for 20 seconds

Then connect only the ac adapter and press and hold on the power button for 10 seconds

Then check the issue

 

thanks

Alaa



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isacow
Paper Tape
Posts: 2
Registered: ‎08-23-2013
Location: Ukranian, Kiev city
Views: 314
Message 4 of 4

Re: idea pad z570 keyboard problems, after BSOD

thanks fors help i try to do that you tell's me, but it still dont works
i'll give it to service center next week, or it can have another answer?
anyway, big thanks to you

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