08-13-2014 12:13 AM - edited 08-13-2014 12:15 AM
Hi. My Location is in Saudi Arabia Riyadh . and my laptop damaged due to juice dropped over it . and after diagnose it , it was the motherboard need to be replaced. so i check the SP in Saudi Arabia here http://mobilesupport.lenovo.com/sa/ar/service-provider . i went first to Ensure and they said we dont have this MB . So i checked another one Jarir Book Store SO they said we dont Maintaind Lenovo Laptop. So i called BDL and they said we are not the SP for lenovo . So I tried to contact Lenovo Support in Saudi in thie No. 8008500052 and it is not working also . So my final resort was to contact Support by Email and i did, and the auto reply said we will contact you but it had been 3 Days now without any reply . So i need to fix it either by find a SP in Riyadh Saudi or by Buy the MB , I already searched for SparePart and i found http://www.lenovospareparts.com/ but it is in USA and dont know if they will ship it to Saudi or not . i already found this used MB from http://www.aliexpress.com/item/Y500-intel-Integrated-Laptop-motherboard-for-Lenovo-IBM-IGL50-LA-3771... but i dont know if this will be good idea to deal with this UnAuthurized and untrusted site .
So i need help.
09-24-2014 12:38 AM
Well i send it to ensureservices.com/ they are a certified lenovo service center and they said it will cost just a little bit more than the 300$ so i approved it but yet they didnot finished it .
so my advice find if you have ensureservices.com in mexico and give it to them . becuase they will give you a waranty for sometimes just incase the MB is mailfunction of somthing .
i will update you as soon as i get the laptop