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MarkSameh
Paper Tape
Posts: 2
Registered: ‎11-03-2015
Location: Egypt
Views: 192
Message 1 of 2

ideapad z500 touch screen flickering

hello ... i have bought a lenovo z500 touch notebook 2 years ago there was a problem with the screen which i neglected the problem apeared when it was new !! now the problems has increased and i cannot deal with it anymore 

same problem as this video !! pls help ! https://www.youtube.com/watch?v=kp12dYt6OWE

Retired Support Specialist
Posts: 734
Registered: ‎08-24-2015
Location: Egypt
Views: 174
Message 2 of 2

Re: ideapad z500 touch screen flickering

Dear MarkSameh,

 

Welcome in lenovo community,

 

Please try the below,

 

1- shutdown the laptop >> unplug the charger >> hold the power button for 20 seconds.

2- Connect the charger >> Hold the power button for 10 seconds.

3- Turn on the laptop and check.

 

And please inform us if there is any software changes has been made to the laptop or not,

 

Like Windows upgrade or BIOS update .. etc

 

Regards,

Joseph

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