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Blue Screen Again
Posts: 2
Registered: ‎02-07-2013
Location: hurghada
Views: 179
Message 1 of 2

installation's error message

hi everyone,

iam facing a problem when i try to install intel chipest driver on my lenovo y560 windows 7 32bit ana error message appears telling that "an unknown error occured,setup will exit"

i don't know what's the problem & what to do & unfortunatly it's not when installing that driver but iam facing the problem when installing another drivers


so can any one tell what to do & how caan i solve that????

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 154
Message 2 of 2

Re: installation's error message

hi eso0o89,


Can you try to:


1. Apply the Err Msg: An unknown error has occurred during installation fix from microsoft.


2. If the issue persist, can you take a look at the Event Viewer if you get any 0x00000xxx or .dll errors after running the driver installation (click Start > type eventvwr.msc to open event viewer)


Sample EventViewer errors:



Let me know your findings.



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