cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
eso0o89
Blue Screen Again
Posts: 2
Registered: ‎02-07-2013
Location: hurghada
Views: 179
Message 1 of 2

installation's error message

hi everyone,

iam facing a problem when i try to install intel chipest driver on my lenovo y560 windows 7 32bit ana error message appears telling that "an unknown error occured,setup will exit"

i don't know what's the problem & what to do & unfortunatly it's not when installing that driver but iam facing the problem when installing another drivers

 

so can any one tell what to do & how caan i solve that????

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 154
Message 2 of 2

Re: installation's error message

hi eso0o89,

 

Can you try to:

 

1. Apply the Err Msg: An unknown error has occurred during installation fix from microsoft.

 

2. If the issue persist, can you take a look at the Event Viewer if you get any 0x00000xxx or .dll errors after running the driver installation (click Start > type eventvwr.msc to open event viewer)

 

Sample EventViewer errors:

Spoiler
event.png

 

Let me know your findings.

 

Cheers



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Check out current deals!


Shop current deals

Top Kudoed Authors