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zerokunz
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Posts: 13
Registered: ‎06-21-2013
Location: Malaysia
Views: 4,810
Message 1 of 7

language pack is unavailable for this window

my z500 seem cant read the chinese word. all the chinese word is appeared as block. i tried to add the language and for the language pack, it seem it is unavailable to download. what can i do??

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Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 4,786
Message 2 of 7

Re: language pack is unavailable for this window

hi zerokunz,

 

Can you try to run Windows Update to get the latest patch and bug fixes and try to add the language again.

 

Language packs are available for Windows 8 and for Windows RT

 

 

Regards,

neokenchi



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zerokunz
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Posts: 13
Registered: ‎06-21-2013
Location: Malaysia
Views: 4,770
Message 3 of 7

Re: language pack is unavailable for this window

nth to update... for the link u provide..until the step 6... that dowload and install option is unavailable...and it state unavailable in this edition of window.. tried on all other chinese language(simplified and traditional).. same

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Location: PH
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Message 4 of 7

Re: language pack is unavailable for this window

hi zerokunz,

 

Are you trying to install Chinese (Traditional, Taiwan) language pack?  If so, this microsoft article may apply: - http://support.microsoft.com/kb/2818920

 

Also, can you check if you have Windows 8 SL (Single Language) as this edition will not allow you to install any other language.

 

Spoiler
Windows 8 SL.jpg

 

 

 

Regards,

neokenchi



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zerokunz
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Posts: 13
Registered: ‎06-21-2013
Location: Malaysia
Views: 4,740
Message 5 of 7

Re: language pack is unavailable for this window

not only  Chinese (Traditional, Taiwan).same applied to chinese simplified(china and sg) chinese traditional (all cannot) like macau, hk

zerokunz
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Posts: 13
Registered: ‎06-21-2013
Location: Malaysia
Views: 4,701
Message 6 of 7

Re: language pack is unavailable for this window

any help??

Social Support Agent
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Posts: 5,824
Registered: ‎02-11-2012
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Message 7 of 7

Re: language pack is unavailable for this window

hi zerokunz,

 

Can you check if you're running on Windows 8 SL (Single Language)?

 - this edition will not allow you to install any other language.

 

Windows 8 SL.jpg

 

 

Regards



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