Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

5 Posts

12-02-2019

Romania

12 Signins

110 Page Views

  • Posts: 5
  • Registered: ‎12-02-2019
  • Location: Romania
  • Views: 110
  • Message 1 of 17

laptop restarts everytime after sleep mode

2019-12-02, 19:45 PM

hi, since a few days ago i have this weird problem, my latpop Y50-70 restarts everytime it enters sleep mode and I want to wake it up.

I have windows 10 installed and I've uptated all the drivers.

any solutions?

Reply
Options

3532 Posts

11-04-2019

United States of America

315 Signins

29147 Page Views

  • Posts: 3532
  • Registered: ‎11-04-2019
  • Location: United States of America
  • Views: 29147
  • Message 2 of 17

Re: laptop restarts everytime after sleep mode

2019-12-03, 10:50 AM

 

Welcome to the Community Forums!


Nice to have you here 

 

Try to check your laptop's Power Options first through Control Panel. 

 

Under Power Options > Select Change When Computer Sleeps > Change advanced Power settings > Restore plan defaults.

 

Restart the computer afterwards and set up Sleep mode again.

 

Check/Observe if it will happen again.

 

Update us on how it will go through, thanks!

 



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

5 Posts

12-02-2019

Romania

12 Signins

110 Page Views

  • Posts: 5
  • Registered: ‎12-02-2019
  • Location: Romania
  • Views: 110
  • Message 3 of 17

Re: laptop restarts everytime after sleep mode

2019-12-03, 18:15 PM
hi, i ve already tried that. i ve read the it could be from intel management engine interface driver, i've checked in device manager and it has an error saying could not start, i ve tried to update it but no solution, tried to disable it, all the stuff and still no fix for my problem
Reply
Options

5 Posts

12-02-2019

Romania

12 Signins

110 Page Views

  • Posts: 5
  • Registered: ‎12-02-2019
  • Location: Romania
  • Views: 110
  • Message 4 of 17

Re: laptop restarts everytime after sleep mode

2019-12-06, 11:03 AM

 wrote:

 

Welcome to the Community Forums!


Nice to have you here 

 

Try to check your laptop's Power Options first through Control Panel. 

 

Under Power Options > Select Change When Computer Sleeps > Change advanced Power settings > Restore plan defaults.

 

Restart the computer afterwards and set up Sleep mode again.

 

Check/Observe if it will happen again.

 

Update us on how it will go through, thanks!

 


i've tried all the solutions on the web. updated drivers, rested power option, the only error i get in the device manager is with intel mangement engine driver who has an error and i didn t found an update on the web

Reply
Options

3532 Posts

11-04-2019

United States of America

315 Signins

29147 Page Views

  • Posts: 3532
  • Registered: ‎11-04-2019
  • Location: United States of America
  • Views: 29147
  • Message 5 of 17

Re: laptop restarts everytime after sleep mode

2019-12-16, 17:46 PM

 

Hello !

 

Sorry for the delayed response.

 

By the way, does this happens when there are programs that are opened in the background?

 

Try to download Lenovo Vantage app on your device to check for available driver updates.

 

Let us know what will happen.

 

Thanks!

 



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

5 Posts

12-02-2019

Romania

12 Signins

110 Page Views

  • Posts: 5
  • Registered: ‎12-02-2019
  • Location: Romania
  • Views: 110
  • Message 6 of 17

Re: laptop restarts everytime after sleep mode

2019-12-16, 17:51 PM

Hi, already done that to. It restarts with or without programs open in background. 

The only thing I couldn't managed to update is the Intel management driver. It goes with error every time. 

Reply
Options

3532 Posts

11-04-2019

United States of America

315 Signins

29147 Page Views

  • Posts: 3532
  • Registered: ‎11-04-2019
  • Location: United States of America
  • Views: 29147
  • Message 7 of 17

Re: laptop restarts everytime after sleep mode

2019-12-16, 18:58 PM

 

Hello !

 

Thanks for the response.

 

Can you tell us the exact error that you're getting when updating Intel management driver?

 

Try to disable and completely uninstall the Lenovo Vantage app on your device, here's how it can be done as provided through response number 3 of this link:

 

On Windows 10, open task manager > Services > Details
Right click on "ImControllerService" service to stop/disable and restart the machine.

 

Once done, try updating the Intel management driver again.

 

Let us know what will happen.

 

Thanks!

 



Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.


Using Browser Search to find your answers in Lenovo and Moto Community

Reply
Options

3 Posts

01-07-2021

Canada

5 Signins

25 Page Views

  • Posts: 3
  • Registered: ‎01-07-2021
  • Location: Canada
  • Views: 25
  • Message 8 of 17

Re:laptop restarts everytime after sleep mode

2021-01-07, 21:43 PM

Hi, 

I have a Lenovo P1 and I exactly have the same problem. after Sleep, the computer wont wake up. It shows black screen for a long time, then I see the lenovo logo and computer restarts. 

Also, when I put the computer in hibernate, after I turn it on, it takes a long time and then shows a blue page error saying that "Driver power state failure" and then restarts. 

I had ordered the laptop with windows home.

Can you please help me with this? 

Thanks and Regards. 

Reply
Options

1 Posts

01-30-2021

United States of America

1 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎01-30-2021
  • Location: United States of America
  • Views: 0
  • Message 9 of 17

Re:laptop restarts everytime after sleep mode

2021-01-30, 23:00 PM

I'm also experiencing the same exact issue with my Lenovo Legion. When the computer goes to sleep (screen turns black) and it automatically restarts every time on wake.

 

Please advise as this is extremely frustrating.

Reply
Options

1 Posts

02-13-2021

Australia

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎02-13-2021
  • Location: Australia
  • Views: 5
  • Message 10 of 17

Re:laptop restarts everytime after sleep mode

2021-02-13, 6:14 AM

i also am having this issue with a P1 and cant seem to fix it regardless of how many updates etc i do. 

 

@Adriel_lenovo can you please figure out a solution to this as it is starting to impact my business. 

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms