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What's DOS?
Posts: 1
Registered: ‎01-22-2014
Location: dominican republic
Views: 383
Message 1 of 1

lenovo ideapad y560 screen freezes and shutdown

hi, this lenovo not only freezes when i'm playing a game, but when i'm using word as well. Some marks appear in the screen and i can't do anything else, just shut it down. I checked the temperature and it seems to be ok, i know is not the screen because if i connect other monitor it freezes as well. 


When i restart the screen is usually full with marks since before it gets to windows, even if i try to get to the bios. And if i connect another monitor the same, so i know is not the screen. i have no warranty, and i've seen lots of posts with similar problems, i try their solution but it doesn't work (things like clean the fan to decrease temperature etc) it freezes even with 50C


this is the screen when it freezes




then when i restart it



and after that it never loads windows, usually ends up in a screen like this


Please help!, and thanks



Moderator note: resized picture <50kB as per forum rule.

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