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rajarabil
Blue Screen Again
Posts: 2
Registered: ‎12-09-2016
Location: SA
Views: 115
Message 1 of 2

lenovo screen go black when reboot

I have lenovo y510p and its was woring nice but since last few days its tacking so much time while rebooting near about 15-20 mins and when i press the power botton keypad light up but the screen is black no lenovo logo nothing els and ater 15 to 20 min its start up normaly and work fine every thing work fine when its display ater 15-20 mins. I tried to remove battry and press the power button for 20 sec a lot of times but no result. Plz help me out i have a lot of work to complete but in that contidion i cant do this. Plz help me out

Sr Support Specialist
Posts: 9,466
Registered: ‎11-30-2015
Location: PH
Views: 100
Message 2 of 2

Re: lenovo screen go black when reboot

Hi rajarabil , 

 

Welcome to the Community Forums.

 

I would suggest that you take this opportunity right now to back up your important files to a different location just in case. Run the hardware diagnostics and temperature check similar to this and this for base line value and re run after 15 minutes if possible. 

 

From here we can at least isolate whether that issue needs hardware check or something on the software configuration that we can do aside from resetting the BIOS to defaults.

 

Update us how things go .

 

Regards



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