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Ilyasse123
What's DOS?
Posts: 1
Registered: ‎03-21-2016
Location: Morocco
Views: 188
Message 1 of 2

lenovo y410p screen issue

the problem is that the screen shows a black surface kind of flashing and has some sort of vertical lines all over, it happens sometimes when i turn on the laptop or i wake it up from sleep, basically when the screen shuts of and then on again, to solve it i have to put the compter to sleep and wake it up multiple times and sometimes i have to restart it Multiple times until i get a picture. i dont know whats ther problem all the drivers are updated and ai even fully recovered the pc back to its original stock windows 8.1 and still having the problem. what should i do?? pleasee help!!!!

Sr Support Specialist
Posts: 8,164
Registered: ‎11-30-2015
Location: PH
Views: 166
Message 2 of 2

Re: lenovo y410p screen issue

 

 

Hi Ilyasse123 ,

 

 

Welcome yo the Community Forums.

 

It would be best to isolate which part of the pc is causing this. 

Would you have a better image using a connected external monitor . 

Would same problem appear if you turn off and turn it back on using the Novo button specifically on the BIOS for the lines. 

 

You may call in tech support for the service repair if needed.

Spanish,English
001-800-083-4916 0155-4738-0317 (Standard Charges Apply)
Schedule a Callback for faster support 

8:00 - 22:00 Monday - Sunday

 

Update us how it goes.

 

 

Regards



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