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hacksfather
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Posts: 8
Registered: ‎10-21-2010
Location: Turkey
Views: 3,606
Message 1 of 19

lenovo y550p white screen

hello I have just received 4 days before to my lenovo y550p. But i have a problem about white screen. when i opened my laptop , i can't increase or disincrease display lighs. But not always. Sometimes. When i turn off the computer , my display is white. i updated bios but it hasn't been.. Please help me...

Note: i don't know English very well.

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Registered: ‎12-07-2009
Location: CZ
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Message 2 of 19

Re: lenovo y550p white screen

try to re-install power manager, or use one key recover button to perform clean windows installation.


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hacksfather
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Posts: 8
Registered: ‎10-21-2010
Location: Turkey
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Message 3 of 19

Re: lenovo y550p white screen

i'm sorry.  i think my lenovo  energy management Lenovo Energy Management  versiyon 4.4.1.2.  .  i have had same problem still. if i install Lenovo Energy Management  4.4.0.8  , does it recover?

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Message 4 of 19

Re: lenovo y550p white screen

un-install powr management first, restart your computer then install it again.

check if issue persists.


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hacksfather
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Posts: 8
Registered: ‎10-21-2010
Location: Turkey
Views: 3,471
Message 5 of 19

Re: lenovo y550p white screen

offff. İ made all of them. But i have had same problem still. please help me. What can i do to answer this problem? Am i give my netebook to lenovo service ?
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Message 6 of 19

Re: lenovo y550p white screen

can you perform clean windows installation by one key recover?

if issue still persists, i may suggest you to call lenovo support line, but to make sure it's hardware or software issue, you need to.

 

if it's software issue, we can help help you but if it's software issue, you better call support line.

by the way, can you be more specific about your issue? how often you have? have you ever installed any application lately?

graphic drivers and direct x is up to date?


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hacksfather
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Posts: 8
Registered: ‎10-21-2010
Location: Turkey
Views: 3,434
Message 7 of 19

Re: lenovo y550p white screen

i send you a private message...

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Registered: ‎06-05-2010
Location: Rosario, Santa Fe, Argentina
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Message 8 of 19

Re: lenovo y550p white screen

Call customer service. Sound like a hardware problem.

IPnaSh
First Spanish Community Guru - Colaborador ad honorem

Lenovo
hacksfather
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Posts: 8
Registered: ‎10-21-2010
Location: Turkey
Views: 3,408
Message 9 of 19

Re: lenovo y550p white screen

i called customer service. But i returmed my notebook to the factory setting. i upgraded bios and energy management But i have had same problem still... i will be mad. Smiley Sad
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Message 10 of 19

Re: lenovo y550p white screen

check your system logs for errors.

right click my computer  > manage > event logs.


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