10-21-2010 01:41 AM
hello I have just received 4 days before to my lenovo y550p. But i have a problem about white screen. when i opened my laptop , i can't increase or disincrease display lighs. But not always. Sometimes. When i turn off the computer , my display is white. i updated bios but it hasn't been.. Please help me...
Note: i don't know English very well.
Solved! Go to Solution.
10-22-2010 12:19 PM - edited 10-22-2010 12:37 PM
i'm sorry. i think my lenovo energy management Lenovo Energy Management versiyon 126.96.36.199. . i have had same problem still. if i install Lenovo Energy Management 188.8.131.52 , does it recover?
10-25-2010 03:25 AM
can you perform clean windows installation by one key recover?
if issue still persists, i may suggest you to call lenovo support line, but to make sure it's hardware or software issue, you need to.
if it's software issue, we can help help you but if it's software issue, you better call support line.
by the way, can you be more specific about your issue? how often you have? have you ever installed any application lately?
graphic drivers and direct x is up to date?