03-28-2016 02:21 PM - edited 03-28-2016 02:33 PM
hi every one.
i have a Z500 ideapad on Windows 8 OS, and now i have the charging problem ,
when i plugg in the charger , it not charging.. and i must plug it out and try 20 10 times again to it can be charge for 5 or 10 minutes and after that.. again NOT CHARGING !
i also test it with another adapter but not any action about charging! i't almost dead!
i try to install firmware on this=>
link and this=>
but after two or thee steps of installing . i get an error like this => "this system is not support firmware or not configured"
i visit every page u can think about it on google about this problem but it not fixed with any solution!
and also i try to contact to lenovo support but i cant find LENOVO SUPPORT PHONE NUMBER FOR IRANIAN MEMBERS in contact phone number list! why?!
and also when i want to register in this forum , i can't find iran in list of country's for member location!
if lenovo cant support iranian members , why send the products to iran?!
i realy need help..
please help me..
03-28-2016 06:19 PM
When this has happened to me with my laptops, it meant a hardware problem. Either the adapter is broken or the power jack is broken inside your laptop, or had been bent off. You can try to solder a replacement back on the motherboard if your laptop isn't under warranty. Or take it to a repair shop if that isn't too expensive. Either way, I don't think downloading anything is going to help you.