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jileshz
What's DOS?
Posts: 1
Registered: ‎07-14-2013
Location: india
Views: 1,199
Message 1 of 2

lenovo z580 screen goes white

I have a Lenovo Z580 since yesterday my laptop screen has gone white , I have tries taking the batteries out and using only the adaptor still it wont work

but it works on external display

 

please help

 

 

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,172
Message 2 of 2

Re: lenovo z580 screen goes white

hi jileshz,

 

Thanks an Welcome to Lenovo Community Forums,

 

If the display is showing Properly on an External Display, that points to your LCD as the one causing this,

You can Try doing a Power Drain as the first before taking any other step,

             Remove tha AC and Battery and hold the power button down for 15 sec.

             Then reconnect only the AC Charger and Try.

 

If your system is still within warranty period you I strongly suggest you call Lenovo Technical Support in your location and have the LCD check and replaced,

 

-OR-

 

If your comfortable with reseating some Parts You can check you system Maintenance Manual here, and try reseating the LCD connection you may try other compatible LCD cable aswell,

 

NOTE:

The system board is sensitive to, and can be damaged by, electrostatic

discharge. Before touching it, establish personal grounding by touching a

ground point with one hand or using an electrostatic discharge (ESD) strap

 

Best Regards,

Solid Cruver



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